GGL SmartTown – User Manual

Introduction

SmartTown is the official application by Gujarat Guardian Limited to simplify township services. Use it to place meal orders, raise maintenance requests, book taxis and view reports.

Key Features

• Food Order – Breakfast, Brunch, Lunch, Dinner with parcel/dine-in options
• Service Request (Maintenance) – Submit issues with photos and track status
• Taxi Booking – Out time, expected return and charges overview
• Event Notifications
• Reports – Download monthly and meal-wise reports

Login

1. Open the SmartTown app.
2. Enter EmpCode as username and your password.
3. Tap LOGIN.

Navigation Menu

Tap the menu icon (≡) to open the drawer. From here you can access Home, About, Services Request, Order History and Account.

Food Ordering

1. Select a meal (Breakfast/Brunch/Lunch/Dinner) and date.
2. Choose service type (Parcel/Dine-in) and tap START ORDER.
3. Tap ADD on items; use (+/–) to adjust quantity.
4. Review any packaging charges and totals.
5. Tap ORDER NOW.

Brunch Ordering

Brunch is available on Sundays; ordering usually closes the previous night. Follow the same steps as Food Ordering.

Service Request (Maintenance)

1. Open Services Request.
2. Enter details, select a service and (optionally) upload a photo.
3. Describe the issue and tap SUBMIT.

Taxi Booking

1. Open Taxi Book.
2. Set From/To, Out Time, Expected Return and Date.
3. Review duration and charges.
4. Tap BOOK NOW.

Order History & Reports

Open Order History to review past Food and Maintenance activity and download Food, Brunch and Taxi reports.

FAQ & Troubleshooting

• Forgot password? Reset via Account or contact your admin.
• Can’t place order? Check meal windows and network connectivity.
• Charges? Packaging/parcel fees are shown before checkout.